Privacy Policy

The401Challenge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website the401challenge.co.uk ("the Site") and use our services. By accessing or using the Site, you agree to the terms outlined in this Privacy Policy.

Effective Date: 26.02.2026

Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Payment details (only when required for transactions)
  • Account information (such as username, password)

Non-Personal Information

We also collect non-personal information that helps us analyze usage and improve the Site, including:

  • Browser type and version
  • IP address
  • Device information (type, operating system, etc.)
  • Referring URLs
  • Pages viewed
  • Date and time of visits

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Site and our services
  • Process payments and fulfill transactions
  • Respond to inquiries and provide customer support
  • Send marketing communications and promotional offers (if you opt-in)
  • Customize your user experience on the Site
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files placed on your device to track usage patterns and preferences.

You can control cookie settings through your browser settings. However, disabling cookies may affect certain features of the Site.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our business (such as payment processors, email service providers, etc.).
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas or court orders).
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

We do not sell your personal information to third parties.

Data Security

We take reasonable measures to protect the information you provide from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet is completely secure.

Your Rights and Choices

Depending on your location, you may have certain rights related to your personal information, including:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request corrections to inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails.

If you wish to exercise any of your rights, please contact us at [email protected]

Third-Party Links

Our Site may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting a prominent notice on the Site or by sending an email to the address you have provided. The date of the most recent revision will be posted at the top of the Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]